Return & Refund Policy

Return and Refund Policy

This return policy is valid for the following Countries:

 

United State
United Kingdom
Canada
France
Australia
Austria

 

You have the right to return within 90 days after the arrival of its arrival.

The products can easily be returned.

The actual return costs are the responsibility of the customer and must be paid to the shipping party.
This applies both in the case of dissatisfied products as well as defective products.

With most packages, the return labels are in the box. If this is not the case, send us an email at sales@albanymarinesupply.com, 
and we will send them digitally. You can then print them and add them to the return package.

 

Note: only products in NEW* condition can be returned; we reserve the right to refuse a return with traces of use.
*New = These are unopened products in their original packaging and products that have never been used.

Once we have received and verified your return, you will receive your refund within 10 business days using the payment method you used when placing your order.

 

We comply with all relevant laws regarding returns and refunds.

We reserve the right to modify our return and refund policy at any time to comply with applicable laws and regulations.

 

Payment information

During the checkout on our website, you can select the following secure payment methods:

Credit/Debit card

PayPal

Bank Transfer

If you have any questions, please contact our customer service at sales@albanymarinesupply.com

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 
To start a return, you can contact us at sales@albanymarinesupply.com
. Please note that returns will need to be sent to the following address: 1300 Broadway, Albany, NY 12204
 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
 
You can always contact us for any return questions at;
 
Address: 1300 Broadway, Albany, NY 12204
E-mail: sales@albanymarinesupply.com
Phone : (518) 227-1362
Company name: Albany Marine Supply
Customer service: Monday to Friday from 8 a.m. to 10 p.m.